Privacy Policy

Information We Collect

We collect only the information necessary to provide our services and communicate with you. This may include:

• Name
• Email address
• Phone number
• Moving addresses
• Service details and preferences
• Any information voluntarily submitted through forms, emails, calls, or text messages

We do not sell, rent, or share your personal information with third parties for marketing purposes.

How We Use Your Information

The information we collect may be used to:

• Provide moving, packing, storage, junk removal, and related services
• Prepare and deliver estimates and service agreements
• Schedule services and manage reservations
• Respond to inquiries and customer service requests
• Communicate regarding appointments, service updates, and account matters
• Improve our website and customer experience
• Comply with legal obligations

SMS Communications

By providing your phone number and opting in to receive text messages, you consent to receive SMS communications from My Smooth Move LLC regarding quotes, scheduling, service updates, reminders, and customer support.

• Message and data rates may apply.
• Message frequency may vary based on your interactions with us.
• You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.

No mobile information, text messaging originator opt-in data, or consent information will be shared with third parties or affiliates for marketing or promotional purposes.

Disclosure of Information

My Smooth Move LLC does not sell, rent, or share personal information with third parties for marketing purposes.

We may disclose information only under the following circumstances:

• With your consent
• To fulfill contracted services
• To service providers assisting in business operations under confidentiality obligations
• To comply with legal requirements, court orders, or law enforcement requests
• To protect our legal rights, property, safety, or customers
• In connection with a merger, acquisition, or sale of business assets

We may share aggregated, non-identifiable statistical information that cannot reasonably identify any individual.

Data Retention

We retain personal information only for as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Cookies and Website Tracking

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

You may disable cookies through your browser settings; however, some website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Contact Information

My Smooth Move LLC

Phone: (407) 505-3223

Email: info@mysmoothmovefl.com

Mailing Address:
2423 S Orange Ave PMB 197, Orlando, FL 32806

Policy Changes

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

Your continued use of our website or services following any updates constitutes acceptance of the revised policy.