Terms & Conditions

Services

My Smooth Move LLC provides moving, packing, unpacking, storage coordination, junk removal, and related services. All services are subject to availability and the terms outlined in any estimate, service agreement, or bill of lading provided to the customer.

Use of Website

By using this website, you agree that:

• You will use the website only for lawful purposes.
• You will not attempt to interfere with the operation or security of the website.
• You will not submit false, misleading, or fraudulent information through forms or quote requests.
• Unauthorized copying, reproduction, or distribution of website content is prohibited.

Estimates and Pricing

• Estimates provided through our website, email, phone, or text message are based on the information provided by the customer.
• Final charges may vary if the scope of work, inventory, access conditions, travel distance, or service requirements differ from the information originally provided.
• Additional services requested on moving day may result in additional charges.

Payments

• Payment is due according to the terms outlined in your estimate, invoice, or service agreement.
• Accepted payment methods may include cash, credit card, debit card, certified funds, or other approved methods.
• Failure to make payment may result in delays, cancellation of services, or collection actions where permitted by law.

Cancellations and Rescheduling

• Customers should provide as much notice as possible when canceling or rescheduling services.
• Deposits, if applicable, are subject to the terms outlined in the service agreement.
• My Smooth Move LLC reserves the right to reschedule services due to severe weather, unsafe conditions, equipment issues, or circumstances beyond our reasonable control.

SMS Communications

By providing your mobile phone number and opting in, you consent to receive SMS messages from My Smooth Move LLC regarding:

• Moving estimates
• Scheduling confirmations
• Appointment reminders
• Service updates
• Customer support communications

• Message frequency may vary.
• Message and data rates may apply.
• To stop receiving messages, reply STOP at any time.
• For assistance, reply HELP or contact us at (407) 505-3223.

No mobile information, text messaging originator opt-in data, or consent information will be shared with third parties or affiliates for marketing or promotional purposes.

Intellectual Property

All content on this website, including text, graphics, logos, images, and other materials, is the property of My Smooth Move LLC and may not be copied, reproduced, or distributed without written permission.

Limitation of Liability

To the fullest extent permitted by law:

• My Smooth Move LLC shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.
• Services are provided in accordance with applicable laws, regulations, and contractual agreements.
• Liability for loss or damage during moving services shall be governed by the valuation option selected by the customer and any applicable service agreements.

Privacy

Your use of this website is also governed by our Privacy Policy. We encourage you to review it to understand how we collect and use information.

Changes to These Terms

My Smooth Move LLC reserves the right to modify these Terms & Conditions at any time. Updates will be posted on this page and become effective immediately upon posting.

Contact Information

My Smooth Move LLC

Phone: (407) 505-3223

Email: info@mysmoothmovefl.com

Mailing Address:
2423 S Orange Ave PMB 197
Orlando, FL 32806

For questions regarding these Terms & Conditions, please contact us using the information above.